Hotel Information

We will make you feel at home

Here at The Portland we proudly pronounce our new Portland hotel. The hotel situated at the rear of The Portland boasts 12 luxury bedrooms.

Television

All rooms are fitted with FreeView Tvs and some are smart tvs with the ablity to steam music and movies from services like netflix (you will need your own account) and free view play to name just a couple. A small fee will be charged for this service. We advise you to request this Tv option when booking.

Hair Dryer

Hair dyers are situated in the drawer of the dressing table, iron and ironing boards can be obtained from reception on request.

Cots & Children's Beds

Cots and children's beds are available on request. During school holidays and other busy periods, demand can be high. We advise these are requested at the time of booking to avoid dissapontment. There is a small fee for these items.


Guest Laundry & Dry Cleaning

Laundry services are available items dropped off at the front desk before 8.45am will be returned by the evening of the same day (excludes Sundays)

Fire Alarm

The fire alarm is a piercing siren that can't be mistaken & should never be ignored. As soon as you here it, please make your way to the fire assembly point situated in the car park, Via your designated escape route marked on the plans on the back of your bedroom door.


Smoking

U.K. Law prohibits smoking indoors in public areas. Including hotels bars & restaurants. If evidence of smoking is found in your room a minimum fee of £150 will be charged. Smoking is also prohibited at & near the main entrance of the hotel, please use the patio area adjacent to the main building.



Hotel Services

Breakfast served in the main restaurant Served from:
Monday to Friday 7:30am - 10:30am
Saturday 8:30am - 11:30am
Sunday 9:00am - 11:00am

Checking In

Check in is from 3:00pm, but if you arrive ahead of time & your room is ready then of course we'll check you in. (Early check in available from 1:00pm £15 surcharge)



Check Out

By 11am, although if you fancy a lie in or simply need your room a little longer, we may be able to accommodate you, there will be a minimal fee for this service.


House Keeping

Rooms are cleaned every day and we try to time this to coincide with when you will be away from the hotel. Place your "Tidy My Room" sign on the outside of your door to indicate you are away from your room. Dirty towels are replaced daily (place them in the bath).



Internet

Fast free Wi-Fi is available throughout the hotel, bar & restaurant. Just follow the instructions on the login page on your web browser.

Luggage

If you are checking out & want to store your bags, please leave them at the main reception for safe keeping.

Eating & Drinking

Join us in the main restaurant for Breakfast, lunch or dinner where you will find an international inspired menu using only the finest ingredients prepared by our dedicated team of chefs (Room service available) Food served from 9:00am - 9:00pm daily Drink we pride ourselves in offering a wide array of premium draft beers & larger combined with a extensive selection of spirits & wines plus a cocktail list to savour.




OUT & ABOUT

The Portland Hotel bar & kitchen is ideally placed to discover all that Northumberland has to offer. Situated southeast of the region, four miles from the historic market town of Morpeth. We are in easy reach of Newcastle city centre & just a short distance from Newcastle international airport.

There's something for everyone here in the kingdom of Northumberland. A must visit is the 10th century Alnwick castle the home of the Percy family for over 700 years & featuring as Hogwarts in the first two Harry Potter films not to mention Downton Abby & Robin Hood amongst others.

Shopping anyone? Then the metro centre, Europe largest shopping centre is the place to be.

Or if you prefer the sea air we have over 60 miles of coast line to choose from with many award winning beaches.

Then there's The Holy island of Lindisfarne steeped in history accessible by its tidal causeway, plus much much more.

For a full list of attractions and destinations login to www.visitnorthumberland.com Welcome to Northumberland, enjoy your stay.